Fifty services live, 200+ planned — agentic scope had to be a prioritized roadmap, not a launch list. Phase one was transactions where autonomous completion was defensible; trust requirements (override, audit, misuse testing) were product structure from the start.
Outcomes.
Trase OS
$10.5M pre-seed — governed agent platform; Duke Health and Navy deployments (public press).
MyAlaska wedge
Agentic civic mobile scoped to the public channel — phased honesty over big-bang launch.
Procurement fit
State RFI trust requirements matched architecture — not a compliance retrofit.
What the full case covers
- Journey prioritization and stage-gate design
- Trust architecture artifacts and recommend-against calls
- Phased roadmap for agent expansion